Turn audiences into relationships.
CRM setup and engagement plans that help you know your customers, follow up at the right moment, and keep them coming back.
Sound familiar?
Customers remember how you treat them after the sale.
01
“Leads fall through the cracks.”
Nobody follows up, so the work you did to win them is wasted.
02
“Our customer data is a mess.”
Spreadsheets, inboxes, and sticky notes are not a system.
03
“We only talk to customers when we want something.”
Relationships built on sales pitches don’t last.
What you get
Know your people. Keep your people.
We help you set up a CRM that fits how your team really works, then plan the moments that matter, from follow-ups to thank-yous, so customers feel looked after.
CRM setup that fits your team
Clear stages from lead to loyal customer
Engagement plans for every stage
Reporting that shows what keeps people around
What’s included
What CRM & engagement covers
CRM Setup
The right tool, configured for how your team works.
Engagement Planning
The touchpoints that turn customers into regulars.
Training & Reporting
Your team using it well, and numbers you can trust.
Selected work
Proof, not promises.
Brand Strategy, Naming, Visual Identity, & Video
Downtown Panama City Social District
Downtown Panama City Social District
Case Study
Brand, Social & Ad Video + Campaigns
Destination Panama City
Destination Panama City
Event Visual Identity & Posters
Downtown After Dark
Destination Panama City
Case Study
Launch Ad + Social Video
YourBikerGang
YourBikerGang.com
Branding, Design, Website Design & Development, and Social
AbleFisherman Charters
Able Fisherman Charters
Branding, Design, Website Design & Development, and Social
Gallivant Group
Gallivant Group
Branding, Design, Website Design & Development, and Social
Jim Brosnan Memorial Fund
Jim Brosnan Memorial Fund, Inc.
Branding, Design, Website Design & Development, and Social
Direct Hospitality Solutions
Direct Hospitality Solutions, LLC.
Branding, Design, Advertising, Fundraising and Social
The Humane Society of Bay County
The Humane Society of Bay County
Branding, Design, and Website Design & Development
Walter B. Smith – Attorney At Law
Walter B. Smith - Attorney At Law
How it works
Discover. Develop. Deploy. Evolve.
01
Discover
We map where your audience actually is and what will make them stop scrolling.
02
Develop
The idea, the content plan, and the creative, all tied back to the brand strategy.
03
Deploy
We launch across the channels that matter: web, social, video, email, print, and real life.
04
Evolve
We read the results, keep what works, and push the next round further.
Kind words
Said better by clients.
Real words from the people we’ve built brands with, from Panama City to the other side of the world.
“Sean is a young, creative and talented brand developer and manager. I hired GORGEOUS to design my personal chef website, and they helped me with much more than that. He conceived the "look and feel" of ChezVous and created my logo, tagline, business cards, print advertisements, invoices and stationery... in addition to designing and writing content for my website.”
ChezVous & Tito’s Downtown Cafe & Bakery
“If you are looking for a website build out I cannot recommend Sean and Gorgeous enough!! Not only does he design amazing websites but he’s extremely knowledgeable when it comes to all the metrics and under the hood stuff you never knew mattered.”
“Gorgeous is the real deal in brand strategy, design, and experiences. Their customer service is beyond stellar. It's proactive, thoughtful, and they are truly invested in making each project shine. Whether it’s refining a visual layout or capturing the perfect shot, they communicate clearly, follow through promptly, and treat every client like a creative partner. The quality of their work?…”
“Gorgeous does excellent work! They are very responsive to our needs and work diligently to help us accomplish our marketing goals.”
“Sean has taken care of our website and most of our marketing since day 1. He’s never been late or failed to follow up and ensure perfection. There is nothing these folks can’t do. My best advice is to follow the process and let Sean help build your business an identifiable brand!”
“One word...precision! Very detailed in understanding what you want to accomplish, puts together a creative marketing strategy that will meet your objectives and goals in gaining market share and awareness.”
Why GORGEOUS
Nimble.
But massive.
Sounds like a contradiction. We get it.
Nimble means a small senior team, with less red tape and none of the BS between you and the people doing the work. Massive is what that team puts into the world: the range, the craft, and the output of a much bigger shop.
Nimble
- The people in the first meeting are the people doing the work.
- No account-manager relay. No layers of sign-off.
- Decisions in days, not committee cycles.
- One accountable team from first call to launch.
Massive
- Strategy, identity, websites, campaigns, video, and print under one roof.
- LaunchPad, our own website framework, under every site we build.
- Brands built for teams from Panama City to the other side of the world.
- The range that usually takes three vendors, with one brand holding it together.
- 25
- years building brands, since 2001
- 20+
- projects you can see in our work
- 1
- senior team, start to finish
Honest fit
Is this right for you?
A great fit if…
- You’re growing past spreadsheets
- You want follow-up to be a habit, not a hope
- You care about repeat business
Probably not if…
- Nobody on your team will use the system
- You want a tool with no plan behind it
- You’re not ready to change how you follow up
FAQ
Questions, answered
Which CRM should we use?
The one your team will actually use. We’ll recommend options that fit your size and budget, and set up the one you choose.
Can you connect our CRM to the website?
Yes. Forms, chat, and calls can flow straight into your CRM, so no lead gets lost in an inbox.
We already have a CRM. Can you clean it up?
Yes. We tidy the data, rebuild the pipelines that matter, and set up the follow-ups your team keeps forgetting.
What does it cost?
Every engagement is scoped to what you actually need. Start with a 15-minute call; we ask the smart questions, then send a clear proposal with the investment and the timeline spelled out before you commit to anything.
Who will we actually work with?
The senior team, every time. GORGEOUS is a small studio on purpose, so the people in the first meeting are the people doing the work.
How does ongoing work run?
On one of our support plans, with the scope, the deliverables, and the monthly investment spelled out up front. You see the work every month, and we adjust the plan as you grow.